New Starter Induction

Welcome to the team :)

In this new starter induction you will understand what FAS is all about - from what our customer service and sales team do, our CCPI assessment, our ISO9001 accreditation and much more!

We always welcome new ideas so please do share your thoughts on this training module and we will be more than happy to listen and adopt new ways of training. We are always looking to continually improve.

Any questions on the training please contact the Quality & Certification Manager :)

Private Course

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Responsible	Leigh Malpass
Last Update	02/03/2026
Completion Time	10 hours 55 minutes
Members	6

Course
Reviews

- Introduction to FAS - New Starter Induction Training V1
  
  Preview 10 xp
- ISO9001 Introduction & QMS Awareness - V1
  
  10 xp
- Telephone & Email Training - V1
  
  10 xp
- Communication Training - V1
  
  10 xp
- Customer Service Excellence Training - V2
  
  10 xp
- Active Listening Training - V2
  
  10 xp
- FAS Complaints Handling & Awareness Training V2
  
  Preview 10 xp
- CCPI PowerPoint - V2
  
  10 xp
- Sales Strategy Presentation V1
  
  Preview 10 xp
- Toolbox Talk - Foam & Acrylic - V1
  
  10 xp